privacy policy

Derry Village Dental Care (“Derry,” “we,” “us,” or “our”) manages this website, (collectively, the “Site”), including the services that underpin the site and the information that appears on it. We have created this privacy policy (“Privacy Policy”) to educate users (“user,” “you,” or “your”) about how we gather information in the course of doing our business, including on the Site, how we use the collected information, and a user’s rights about the collected information. All users of this Site are subject to the terms and conditions set out in this document.
This Privacy Policy applies to everyone who accesses, visits, and/or uses our Site, whether as an individual or on behalf of a business, including you and any other person, entity, or digital engine that harvests, crawls, indexes, scrapes, spiders, or mines digital content, whether through an automated or manual process. Please take the time to read our Privacy Statement carefully. Do not access or use the Site if you do not agree to be governed by this Privacy Policy. You acknowledge and agree to be governed by this Privacy Policy by accessing and/or using the Site.
We retain the right to modify the terms of this Policy at any time. We shall notify you of any changes by noting the date the Policy was amended on the Policy. If you continue to use this Site after changes to this Policy are posted, you will be deemed to have accepted such changes. We urge you to check this Policy on a regular basis to ensure that you understand how the Personal Information you submit will be collected, processed, and disclosed.
This Policy only applies to information collected by us through the Site. It informs you about the following:

What Kinds of Data Do We Collect?

  • Personal Information You Voluntarily Provide to Us – We only have access to and collect Personal Information (such as your name, mailing or billing address, telephone number, email address, and email preferences) that you voluntarily provide us via email or other direct contact, such as when you register to use the Site, complete a survey or enter a contest on the Site, or use any chat room functionality of the Site. This Personal Information is gathered in order to provide you with the services you have requested and to answer to queries you have made through the Site. This Personal Information is used in the manner indicated below under the title “How Do We Use Personal Information That You Voluntarily Provide.” We will use non-personal information gathered from your device to send you information about our goods and those of select third parties, as described below. We will provide you the option to decline to receive product information from I us or (ii) third parties when we gather Personal Information from you. If you choose to receive this product information, you may change your mind at any time. For example, each communication you get regarding a product will have a simple “unsubscribe” link.
  • Information Collected by Automated Means – We, as well as any of our third-party advertisers and/or service providers, may use a number of technologies that automatically collect information about how you access and use the Site (“Usage Information”) whenever you use it. Usage Information may include, but is not limited to, your browser type, operating system, the amount of time you spend on the Site, the number of times you visit the Site, and the website you visited immediately before the Site. This Usage Information is gathered to provide us with information about how you and other users use the Site, such as how many people visit a particular page on the Site, how long they remain on that page, and which hyperlinks, if any, they “click” on. We utilize Usage Information to help us keep the Site fresh and exciting for users like you, as well as to customize the Site’s content to your interests. Usage Information is usually non-identifying; but, if we link it with you as a particular and identifiable individual, we will consider it as Personal Information. By using the Site, you agree that we may gather Usage Information about you.
  • Device Identifiers – We may collect your IP address, MAC address, or other unique identifier (each a “Device Identifier”) for the computer, mobile device, Wi-Fi card, or other technology (collectively, “Devices”) you use to access the Site when collecting Usage Information. A Device Identifier is a number that is given to your device automatically when you visit a website or its servers. Our computers recognize your Device based on its Device Identifier. We may see your Device Identifier when you visit the Sites. When you visit our Site, we utilize your Device Identifier to identify you so that we can provide you with the best possible experience. We may also use your Device Identifier to offer you ads from third parties that are tailored to your preferences. If you do not want us to send you targeted advertising based on your Device Identifiers, please follow the procedures in the section below labeled “How to Opt-Out of Targeted Advertising.” We may link your Device Identifier to other Personal Information you give freely or that is automatically gathered when you visit the Site. By using the Site, you agree that we may collect your Device Identifier.
  • Site Cookies – The technologies used on the Site to gather Usage Information, including Device Identifiers, may include, but are not limited to:
    • Cookies – “Cookies” are data files that are stored on a Device when it is used to access the Site. Cookies may be used to gather and store information about you. We may use session cookies (which expire when you shut your web browser) as well as permanent cookies (which stay on your computer until you delete them).
    • Web Beacons – We may also embed web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels, and clear GIFs) with the content and ads that we provide to you in order to gather information about your interactions with our content and advertisements that appear on our Site. A “web beacon” is a translucent visual image that is put on a web page or in an email to indicate that a page or email has been read or forwarded. Furthermore, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in third-party cookies. A web beacon may also instruct your browser to get information from a different server.
We use cookies and web beacons (collectively referred to as “Site Cookies”) to collect information about how you use our Site. Personal Information collected via Site Cookies may be evaluated. We use this information to monitor your interests in order to improve your experience on our Site, understand your interests and how you use our Site, and measure the efficacy of our Site’s advertising. By using the Site, you agree to the collecting of your Personal Information via the use of Site Cookies.
We also collaborate with a business named ReachLocal Canada, Inc., as well as its affiliates and parent company in the United States of America (collectively, “ReachLocal”), to help us advertise our goods and/or services. We may buy a retargeting product from ReachLocal, which allows ReachLocal to display you ads for our Site when you visit other sites in the ReachLocal network or third-party networks. ReachLocal is able to do this by using cookies supplied by ReachLocal via its third-party partners (“Advertising Cookies”). The Advertising Cookies are only used to display ads for our Site; they are not used to target you or collect information from you, including Personal Information, in any other manner. Furthermore, ReachLocal makes no attempt to link or otherwise correlate the information in Advertising Cookies to any Personal Information that you may have given to us. Please keep in mind that ReachLocal keeps the information on the ReachLocal platform for quality assurance and campaign evaluation.
If you have any concerns about ReachLocal or the Advertising Cookies, please contact ReachLocal at
To evaluate activity on our Site, we may use two products. We utilize ReachLocal’s monitoring technology and/or Google Analytics to analyze how you use our Site so that we can improve it. In each instance, we supply ReachLocal with your Personal Information and Google with your Device Identifiers for processing and analysis. By using the Site, you agree to the transmission of your Personal Information and/or Device Identifiers to these third parties and their use of such information. To opt out of ReachLocal’s tracking technologies, visit, and to opt out of Google Analytics, visit

How Do We Use Personal Information That You Voluntarily Provide?

We will use the Personal Information you give freely to provide you with the information you requested when you contacted us. We will also use your information in the following ways:
  • Registration – To use the Site, you may need to first fill out a registration form. You may be asked to supply us with Personal Information throughout the registration process (such as your name and email address). This Personal Information is used to contact you about the products/services on our Site in which you have shown interest, as well as to notify you of changes to this Policy by email.
  • Surveys and contests – Our Site may from time to time seek information via surveys or competitions. Participation in these surveys or competitions is entirely optional, and you have the option of choosing whether or not to participate and therefore supply us with Personal Information. Contact information (such as your name and shipping address) and demographic information may be required (such as your postal code and age). Contact information will be used to contact winners and provide prizes, while demographic information will be used to validate contest and survey eligibility. We will use the information collected via a survey to monitor or improve the usage and enjoyment of this Site.
  • Customer Service – We may contact you through email in the future with your express consent solely to inform you about discounts, new goods or services, or changes to our Policy.
  • Chat – Our Site may feature chat capabilities to allow us to interact with you directly via our Site. We will mainly utilize the information gathered via chat features to evaluate your requirements in relation to our goods or services, as well as to collect your contact information so that we may contact you to further discuss our products or services

Do We Share Your Information?

As previously stated, we share your Personal Information and Device Identifiers with Google and ReachLocal for processing and analysis so that we may better understand how you use our Site and improve your experience. We may also share your Device Identifiers with third parties, allowing them to offer you ads based on your interests.
Except as described in the preceding paragraph, unless you ask or provide your consent, we will not share your Personal Information with any third party outside of our organization, other than our service providers, and then only to the extent necessary to fulfill your request (e.g., to ship an order). Only employees of our organization and service partners who need access to your Personal Information to perform a particular function (such as billing or customer support) are given access to your Personal Information. We educate our employees on the significance of safeguarding your personal information
We may provide our partners and marketers with anonymized, aggregated demographic information about Site visitors. This is not connected to, and cannot be linked to, any Personal Information that may be used to identify a specific individual.
We will disclose Personal Information to a third party when we believe in good faith that such disclosures (a) are required by law, such as to allow us to comply with a court order or subpoena, or (b) are necessary, in our opinion, to: enforce our policies; enforce contest, sweepstakes, promotions, and/or game rules; or protect your safety or security, including the safety and security of our employees.
Furthermore, if Derry Village Dental Care is sold, merged, or amalgamated, or sells or disposes of substantially all of its assets, your Personal Information may be transferred to a potential purchaser if and to the extent necessary for deciding whether to proceed with the sale and completing the sale. If such a sale, merger, acquisition, or disposal occurs, the purchaser may use and disclose your Personal Information only to the extent described in this Policy if the information relates solely to the carrying on of the business or activity or the carrying out of the objectives for which the sale, merger, acquisition, or disposal occurred.

Your Privacy Rights — Access to and Control Over Your Personal Information

We provide you with options for how we collect, use, and share your Personal Information.
If you receive promotional electronic communications, such as emails, from us, you may indicate your preference to stop receiving further promotional communications from us by contacting us directly at the mailing address, email address, or phone number provided on the electronic communication, or email address or phone number provided on our Site, or as set out below.
You will also have the option to “opt-out” of receiving future electronic messages, including promotional messages, by following the unsubscribe instructions provided in the promotional electronic communication you receive, or by contacting us directly as set out in the communication, or at the email address or telephone number provided on our Site, or as set out below. We do not charge for this service, and we will execute your unsubscribe request within 10 days of receiving it.
You may reach us at any time by using the email address or phone number shown on our Site, or by using the contact information listed below:
  • See what Personal Information we have about you, if any;
  • Request that we change or correct any Personal Information we have about you;
  • Request that we delete any Personal Information we have about you;
  • See what Personal Information, if any, has been made available by us to our affiliates, subsidiaries, related organizations, ReachLocal, Google, or any other third parties;
  • Tell us to stop using your Device Identifiers to send you advertisements targeted to your interests;
  • Notify us if you do not want us to contact you for marketing and promotional purposes or for any purposes; or
  • Opt-out of allowing the Site to use ReachLocal’s tracking or Google’s analytical technologies.
If you contact us to do any of the above, we may need you to give sufficient Personal Information to enable us to identify you and inform you about the existence, use, and disclosure of your Personal Information, and this Personal Information will only be used for this reason.
If you contact us regarding your Personal Information, we will reply in a fair period and at no cost to you!

How to Opt-Out of Targeted Advertising

Most web browsers may be configured to alert you when you get a cookie, or you can choose to disable cookies, but either option may impact your use of our Site. You may opt out of certain network advertising programs that utilize your information if you do not want to receive tailored advertising.
For example, you may opt out of any or all of the advertisements supported by some or all of the Alliance members by visiting the Digital Advertising Alliance (DAA) Opt-Out Page at Please keep in mind that even if you choose to delete your information (by opting out), you will continue to view ads when surfing the web. The ads you view, on the other hand, may be less relevant to you and your interests. Furthermore, many network advertising systems enable you to see and adjust the interest categories derived from your internet browsing habits. These interest groups influence the kinds of targeted ads that you may get. The DAA Opt-Out Page is a tool that identifies its member businesses that have cookies on your browser and links to their sites where you may opt-out of getting targeted advertising from those companies.
Furthermore, if you want to opt out of any of the Advertising Cookies, go to, which will lead you to a web page where you may opt out of the Advertising Cookies presently used in conjunction with ReachLocal’s remarketing product and our Site.

Does This Policy Apply to Other Websites Linked To Or From the Site?

Links to other websites may be found on the Site. Any Personal Information you submit on linked pages or other sites is sent directly to the third party and is subject to the privacy policies of that third party. This Policy does not apply to such linked pages or other sites, and we are not responsible for the content, privacy and security practices, or policies of these other websites, or any other sites connected to or from our Site. Before submitting Personal Information to these other websites, we urge you to read about their privacy and security practices and policies.

Do We Collect Information From Children?

Children under the age of 18 are not permitted to access the Site. [Derry Village Dental Care] does not knowingly collect or utilize personally identifiable information from children under the age of 13. If we discover that we have inadvertently obtained Personal Information from a child under the age of 13, we shall make commercially reasonable steps to remove such Personal Information from our database.

What Steps Do We Take To Protect Your Information?

We take precautions to safeguard your Personal Information in order to avoid loss, theft, misuse, unauthorized access, disclosure, alteration, copying, modification, and destruction. To secure the Personal Information we handle and retain, we use physical, organizational, technical, electronic, and procedural protections. Please keep in mind, however, that no security measures are flawless or impenetrable, and no mode of data transfer can be guaranteed against interception or other types of abuse. To preserve the security of any Personal Information stored in your account, you must keep your password private and not reveal it to anybody. You are responsible for any Site use by anyone who uses your password.
If you think your password has been compromised, please notify us immediately.

How Is Your Personal Information Transferred and Stored?

Personal Information acquired when you use the Site may be transmitted, processed, and utilized outside of Canada, including the United States of America, but we remain responsible for your Personal Information.
Personal Information acquired when you use the Site may be transmitted, processed, and utilized outside of Canada, including the United States of America, but we remain responsible for your Personal Information.
We will only keep and preserve your Personal Information for as long as it is required to accomplish the purpose for which it was obtained. If we have given your Personal Information to a third party in line with this Policy, we will guarantee that it is only kept by that third party for as long as that third party is required to fulfill the purpose for which we gave it to them.
This Policy and Derry Village Dental Care’s privacy practices shall be governed by the laws of the jurisdiction in Canada in where you live.
Derry Village Dental Care makes no claim that this Policy or our operations are in accordance with the laws of any other nation or jurisdiction.
If you have any concerns regarding our Policy, please contact us at 7070 Saint Barbara Blvd. Unit 14, Mississauga, ON L5W 0E6, (905) 564-0770. If you contact us regarding your Personal Information, we will reply within a fair time frame.